In principle, we do not accept refunds or returns for customer convenience.
If the product has an initial defect
When a different type or number of products from those ordered have arrived
We do not accept returns or refunds for custom-ordered fight sticks, artwork, or acrylic tops under any circumstances after the order has been placed.
(except for postal accidents).
For other products, if you find any defects within 2 weeks of receipt
Please contact us using the Contact Us form with your order number and a detailed description of the problem.
We will promptly issue a refund.
If you wish to exchange the product, we can exchange it at your shipping cost if it is shipped overseas.