Shipping charges

Shipping charges vary depending on the product.
In addition, for overseas delivery, it depends on the combination of products purchased.
Additional charges may apply due to changes in package size and other factors.

If an item is returned due to an incomplete address, a separate shipping fee will be charged for resending the item.

Please be careful not to make a delivery address mistake.

Shipping Method

The shipping method you can choose depends on your location.
If there is more than one possible shipping method, you can choose one at checkout.
The following three delivery methods are handled.
*As of January 2023

DHL Express
Japan Post

Amount of compensation

Damage or loss due to shipping accidents will be covered by the shipping company's insurance.
The amount of compensation by insurance depends on the method of transportation.

DHL Expres
1,Invoice price of damaged goods
2, Amount of compensation based on weight conversion
Whichever amount is lower will be the amount of compensation.

Japan Post
Up to 20,000 JPY is guaranteed as the basic guarantee.
The amount of the guarantee can be increased by paying an additional fee.

Guaranteed up to 6,000 yen

Days to delivery

In-stock items will be shipped 1-3 business days after order is placed.
(Excluding Wednesdays, Saturdays, Sundays, holidays, and our designated days.)
For custom-ordered items, please see below.

7-10 business days for cases only
Please allow approximately 14 business days for pre-assembled products.

Artwork Print & Cut
After receiving your order, the designer will check the data.
If the data is correct, the work will be completed in about 3 business days and then shipped.
Please allow approximately 3 to 5 business days.

Acrylic top panel
We will ship your order in about 2~3 business days after receiving your order.